What is your Returns & Exchanges policy?

Exchanges and returns are complimentary for eligible items in their original, unworn condition within 10 days of delivery, for a full refund to your original payment method. Please note that clothing must be in its original condition and packaging. Returns or exchanges that do not meet our policy will not be accepted and will be sent back to you. If you receive a piece of clothing with quality imperfections, please email us at info@monomafia.com within 48 hours of receiving the item.

While standard exchanges are always free, we only accept one exchange shipment per purchase. Subsequent exchanges will be subject to shipping charges of $30 USD per item. Contact us at info@monomafia.com to initiate a return or exchange.

Items marked as final sale at time of purchase are ineligible for return.

What is your cancellation policy?

We cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, we will be happy to set up a return for unworn clothing within 10 days of receipt. Please email info@monomafia.com for more information.

What is your refund process?

Your refund will be processed as soon as the items have been received by Mono Mafia. However please allow up to 14 days from the day you return the product for your account to be credited. Your refund will be credited back to the credit card that was used to make the original purchase.

We are unable to refund any applicable taxes or duties on returned items.